Your front desk, answered — even when your office can’t.
Mullins Front Desk is an AI front desk built for local heating & cooling companies. It answers when your office can’t — nights, weekends, when every truck is out — books the job into your calendar, and gets you a summary before the customer hangs up.
See the free 30-day pilot Hear it answer a call
Based in Harrison, Ohio. Built for west-side shops, not big chains.
The call you miss at 9:40 at night is a job somebody else books.
When a furnace quits after hours, the customer doesn’t leave a voicemail and wait. They call the next company on the list. If your office is closed, your crew is out on calls, or the phone’s just ringing in an empty room, that job goes somewhere else — and you never even know it called.
Mullins Front Desk exists for exactly those calls. It’s an AI assistant — we’ll never pretend otherwise — that picks up when nobody else can, takes care of the caller, and books the work.
How it works
1
It answers
Day or night, your customer reaches a friendly AI assistant instead of a ringing phone or a voicemail box. She says up front that she’s a virtual assistant — no tricks.
2
It books the job
She takes the customer’s name, number, and address, finds out what’s wrong, and books the visit straight into your calendar — earliest open slot first.
3
You get the summary
Every call is summed up for you — who called, what they need, and when they’re booked. Nothing slips through, and you start the morning knowing exactly what came in overnight.
Safety comes first: if a caller reports a gas smell, a carbon monoxide alarm, smoke, or fire, the assistant stops booking, tells them to get out of the house, and directs them to call 911 or their gas company from outside. That instruction outranks everything else.
One local company pilots it free for 30 days.
We’re not asking anybody to buy this on a promise. We’re looking for one local heating & cooling company to run it free for 30 days and judge it on the numbers.
- 30 days free. No contract, and no card up front.
- A written day-30 report showing how many calls it caught, how many jobs it booked — and the calls it couldn’t fully handle, and what we fixed.
- The off switch is yours. If the report’s not worth money, we turn it off. Simple as that.
- If the report earns it, ongoing service starts at $497/month.
Interested? Email george@mullinsfrontdesk.com and we’ll set up a short call to talk it over.
Don’t take our word for it — hear it answer.
Call the demo line any time, day or night, and you’ll hear the assistant pick up and book a service visit, exactly like your customers would.
Demo note: on this line you’ll hear “Ava” answering as Queen City Comfort Heating & Air — a sample company we created for demonstration, not a real client. It’s the same assistant, set up the way we’d set it up for your shop.
About George
Mullins Front Desk is run by George Mullins, right here in Harrison, Ohio. George spent years managing customer-support teams — the people who answer the phones, book the work, and keep customers calm at 9:40 on a freezing night. He built this because he’s lived the missed-call problem from the other side of the desk, and he knows what a front desk has to get right.
When you work with Mullins Front Desk, you work with George — not a call center, not a sales team.
Get in touch
Questions about the free pilot, or want to hear more about how it would work for your shop?
Email: george@mullinsfrontdesk.com
Hear the demo line: (513) 845-2380